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A Lesson in Marketing and Customer Service from Burger King

What can an event professional learn about business, marketing, and customer service from Burger King?

More than you might imagine.

If you’re interested in business, then the odds are pretty good you’ve heard about Burger King’s introduction of the new Impossible Burger.

I was so impressed with Burger King’s handling of the introduction that I decided to drive 5 miles out of my way to try one out. But what happened when Burger King refused to answer the ordering kiosk when I pulled up?

Find out by watching the short, 4 and a half minute IN:60 episode below.

About the Author: Jamie Turner is an internationally recognized author, speaker, and CEO who has helped Coca-Cola, Verizon, Holiday Inn, AT&T and others grow their sales and revenues with innovative marketing and growth hacking techniques. He is the co-author of How to Make Money with Social Media; Go Mobile; and Digital Marketing Growth Hacks. He has been profiled in the world’s best-selling marketing textbook and has been written about in the Wall Street Journal, Inc., Forbes, Entrepreneur and Business Insider. Jamie can also be seen regularly on CNN and HLN where he contributes segments on business, leadership, and marketing. Jamie has recently launched a new YouTube series called IN:60 with Jamie Turner. You can read Jamie’s blog by visiting 60SecondMarketer.com and you can find out more about having him speak at your next event by visiting JamieTurner.Live

Jamie Turner

Jamie Turner is an internationally recognized author, speaker and network TV news contributor who has helped The Coca-Cola Company, AT&T, CNN and other global brands tackle complex marketing problems. He is the CEO of SIXTY, a marketing consultancy and advisory firm that has worked with The Coca-Cola Company, Holiday Inn, SAP and others. He is also the CEO of 60SecondMarketer.com a business blog that is read by hundreds of thousands of people around the globe. Jamie is a regular guest on CNN and HLN on the topics of business, digital media and leadership. He is the co-author of Go Mobile, which was the #1 best-selling mobile marketing book on Amazon when it was first released, and How to Make Money with Social Media, which is now in its second edition. Jamie has been profiled in the world’s best-selling marketing textbook and is an internationally recognized keynote speaker at trade shows, events and corporations around the globe. You can follow Jamie on Twitter @AskJamieTurner and via his blog on the 60 Second Marketer.

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